Astro Chart Merch Frequently Asked Questions
What if I don't know my birth time?Many natal chart sites offer a “birth time unknown” option. This won’t produce a 100% accurate chart, but a close replica to your chart.
What is a Natal Chart?A natal chart is a snapshot of the sky at the exact date, time, and location of your birth. It serves as the foundation for your custom design
How do I submit my chart?You can upload a chart screenshot from Cafe Astrology, or provide your birth date, birth time, and birth location. Both options will be asked during the “add to cart” process.
Can I return a order?Because each item is made specifically for you, custom products are non-refundable.
How do I get started?No. The examples show layout styles only. Every final design is created from your unique natal chart and will be different
How long does it take?Most orders are completed within 2-3 weeks, depending on design complexity and production schedules